…expects greater interaction with customersThe Guyana Water Inc has launched its updated website along with a mobile phone app to improve its efficiency and service delivery to its customers.The new website allows customers to access their accounts and billing information and to also interact with GWI’s customer care agents. In addition, customers accessing the website can now get the latest information on the work of the company and also know the contractors in their areas.Managing Director, Dr Richard Van West-Charles said the website is testimony to the capacity of the staff members at GWI. He noted that the utility company would now have a designated group of persons to constantly update the website so that its customers could be guided properly.“The purpose of this website is to be very dynamic and to collaborate with customers to ensure that if they have queries, they can check their bills, they can check their accounts on the website to see what their balances are and that is important,” he said.He added that customers can take photos of leakages and submit them on the app and it would be dispatched to the various teams to be rectified.Meanwhile, the mobile customer service app has been developed to help lessen the burden associated with the payment of bills and meter reading. The customer application will allow customers to submit meter readings, report leaks and view their account balances.The app developer, Ronson Gray explained that the app puts customers in touch with the water company in a more efficient manner. He said the company had been challenged in various areas, which prevented the effective readings of bills, hence the estimated bills but noted that it would be addressed by the app.“We think that with the implementation of this application, customers can actually take it upon themselves to read their meters, submit those readings and get a prompt feedback as to what their new balance would be,” Gray explained.Asked about the reliability of the application, Gray assured that a group comprising 100 persons tested the app extensively.“We know there are leaks and that leaks affect water quality and, so we have to arrest the leaks as fast as possible. We know now that most persons would have a cellphone so all we want you to do is to download our app and wherever you see a leak take a picture of that leak it comes to us and then our people would be able to correct the leak on a timely basis,” Van West Charles noted.He related that the company will soon be expanding its service to accommodate the Guyana Telephone and Telegraph’s (GTT) Mobile Money service. He noted that the customers would soon be able to pay their bills using the website, directly connected to the Mobile Money service.The app is available on Google Playstore and Apple’s App store.
FunFilm Distribution is proud to announce that Steve Kerr’s feature-length film, THE SQUEALING GAME, was selected for the Official Competition of the 2016 edition of the Whistler Film Festival and considered for the Borsos award. The first screening will take place on Friday, December 2nd at 10 PM at Village 8 cinema, theatre 6. The second one will be on Sunday, December 4th at 1 PM at village 8 cinema, theatre 8.Screenwriter, director, producer, Steve Kerr and actor Paul Doucet will accompany the film in Whistler from November 30th to December 4th. The film’s main actors are Paul Doucet and Julianne Côté. Anne-Marie Cadieux, Christian Bégin and Eve Duranceau are also part of the cast.was first presented in world premiere during the last Festival du Nouveau Cinema de Montréal (FNC). Advertisement Advertisement Steve Kerr was born in Montreal in 1972. As a business graduate and a CPA, Steve did not seem destined to become a writer and filmmaker. But his journey proves that a childhood’s dream can get you a long way… It was first as a television show creator and producer that Steve’s transfiguration began. After directing TV shows and ads, he co-created, produced and directed , an award winning drama web series. This first experience in live action convinced him to take the plunge and so he wrote, produced and directed (2012) an audacious indie feature film. Having its world premiere at the Fantasia International Film Festival in Montreal, the film was well received. Winner of the Jury Prize for best picture at the Hamilton Francophone Film Festival, the feature was also screened at the Festival de Cinéma de la Ville de Québec and at the Rendez-vous du Cinéma Québécois. With his second feature, and his upcoming novel trilogy, , Steve has clearly found his path. is an independent production by Studio Whiz and is distributed in Canada by FunFilm Distribution. Advertisement LEAVE A REPLY Cancel replyLog in to leave a comment Twitter Facebook Login/Register With: